---
title: "OpenText Cloudally Backup for Microsoft 365 Software Reviews, Demo & Pricing - 2026"
description: "Review of OpenText Cloudally Backup for Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/business-continuity/cloudally-profile/"
page_type: "product"
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---

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OpenText Cloudally Backup for Microsoft 365

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[Reviews](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/)[Alternatives](https://www.softwareadvice.com/business-continuity/cloudally-profile/alternatives/)

# OpenText Cloudally Backup for Microsoft 365 Review

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

OpenText Cloudally Backup for Microsoft 365

4.7

[(94)](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/)

Pricing

Pricing available upon request

### About OpenText Cloudally Backup for Microsoft 365

OpenText™ Cloudally Backup for Microsoft 365

Backup on your terms with Microsoft 365

With over 30,000 customers, CloudAlly provides an enterprise-grade SaaS backup and point-in-time recovery solution for Office 365 administrators and security-focused IT professionals. CloudAlly's cloud backup solution ensures data is protected and available during a disaster. Additionally, the included granular recovery options enable administrators to control the entire data loss and restore process by providing the ability to recover information from different tiers like the mail or data store. CloudAlly is designed for Microsoft 365 (Mail, Calendar, Contacts, and Tasks), SharePoint Online, OneDrive, and Groups/Teams.

Do you work for OpenText Cloudally Backup for Microsoft 365? [Manage this product listing](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/claim_requests/new?auto=true)

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## OpenText Cloudally Backup for Microsoft 365 User Interface

## Popular OpenText Cloudally Backup for Microsoft 365 Alternatives

Main Product

OpenText Cloudally Backup for Microsoft 365

4.7

[(94)](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.70Value for money
-   4.72Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.49Ease of use
-   4.67Value for money
-   4.53Customer support
-   4.48Functionality

Pricing

Starting at $2.95 per year

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Ratings Breakdown

-   4.82Ease of use
-   4.76Value for money
-   4.83Customer support
-   4.69Functionality

Pricing

Starting at $99.00 one time

Get Price

## OpenText Cloudally Backup for Microsoft 365 Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Get Pricing

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## OpenText Cloudally Backup for Microsoft 365 Features

-   Popular features found in Archiving
    
    Compliance Management
    
    Data Import/Export
    
    Data Migration
    
    Data Recovery
    
    Data Retention Management
    
    Disaster Recovery
    
    Document Management
    
    Full Text Search
    
    Match & Merge
    
    Multimedia Archiving
    
    Storage Management
    
    Version Control
    
-   More features of OpenText Cloudally Backup for Microsoft 365
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Automated Scheduling
    
    Automatic Backup
    
    Backup and Recovery
    
    Backup Log
    
    Backup Scheduling
    
    Cloud Backup
    
    Compression
    
    Continuous Backup
    
    Data Capture and Transfer
    
    Data Replication
    
    Data Security
    
    Data Storage Management
    
    Email Alerts
    
    Encryption
    
    File Management
    
    File Transfer
    
    Filtering
    
    HIPAA Compliant
    
    Incremental Backup
    
    Information Governance
    
    Local Server Options
    
    Monitoring
    
    Policy Management
    
    Remote Monitoring & Management
    
    Reporting/Analytics
    
    Scheduled/Automated Reports
    
    Secure Data Storage
    
    Self Service Portal
    
    SSL Security
    
    Third-Party Integrations
    
    Two-Factor Authentication
    
    Web Access/Restoration
    

## OpenText Cloudally Backup for Microsoft 365 Integrations

Microsoft SharePoint

Integration rated undefined from -1 review

OneDrive

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

Box

Integration rated undefined from -1 review

Google Workspace

Integration rated undefined from -1 review

See all 11 integrations

## OpenText Cloudally Backup for Microsoft 365 User Reviews

## OpenText Cloudally Backup for Microsoft 365 customer ratings

- Overall rating: 4.7/5
- Total reviews: 94

### Rating distribution

- 5 stars: 68 reviews (72%)
- 4 stars: 23 reviews (24%)
- 3 stars: 2 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.7/5
- Customer support: 4.7/5
- Functionality: 4.6/5

---

### Best cloud backup option for the price~

- Overall rating: 5/5
- Reviewer: Kyle M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cloud Ally is extremely easy to use and integrates with a variety of services. Its very easy to set it up and then forget about it, but is there when you need it! We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint. Its come in handy to recover lost files and deleted emails.

#### Cons

Sometimes it can be a little difficult finding emails to restore. I also wish that there was a global search option for emails. Currently, you can only search 1 mailbox backup at a time.

---

### Review CloudAlly M365 backup from a CISO point of view

- Overall rating: 4/5
- Reviewer: Tim D.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As a CISO, my overall experience with Microsoft 365 Backup has been positive and reassuring. It delivers reliable protection for our most critical collaboration platforms—Exchange, SharePoint, OneDrive, and Teams—without adding operational complexity. It's the only thing we have to mitigate ransomware attacks. The automated backups and straightforward restore options significantly reduce both business risk and downtime in the event of data loss or a security incident. While I see room for improvement in advanced customization and reporting, the platform has proven to be a dependable layer in our security and compliance strategy. Overall, it strikes the right balance between ease of use, costs, resilience, and regulatory peace of mind.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

As a CISO, what I liked most about Microsoft 365 Backup is the confidence it gives me in safeguarding critical business data. Knowing that Exchange, SharePoint, OneDrive, and Teams are automatically and securely backed up takes a huge weight off my shoulders. The ease of restoring specific files or entire mailboxes means we can respond quickly to incidents, reducing downtime and business risk. I also value the compliance and retention capabilities, which help me meet regulatory requirements without extra complexity. It allows me to focus on strategic security priorities while trusting that our Microsoft 365 data is always protected.

#### Cons

As a CISO, what I liked least about Microsoft 365 Backup is the limited flexibility in tailoring retention policies and recovery workflows to very specific organizational needs. While the core functionality works well, I found that advanced customization can sometimes be restrictive, requiring additional workarounds or third-party tools. Another challenge is the dependency on Microsoft’s ecosystem, which can create delays in certain recovery scenarios if their APIs are throttled. From a security perspective, I would have preferred more granular visibility and reporting features to better align with risk management and compliance audits. These gaps leave room for improvement.

---

### Not Enough

- Overall rating: 3/5
- Reviewer: Johnnie H.
- Verified reviewer: Yes
- Industry: Law Enforcement
- Company size: 11-50 employees
- Product usage: Used other for free trial
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience was for a shot time. During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

What I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.

#### Cons

The thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to. Office 365 backup at that time didn' t have that to offer. That was the main reason we didn't keep Office 365 backup.

---

### Reliable and Seamless Data Protection for Microsoft 365

- Overall rating: 5/5
- Reviewer: Abbasi A.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been very positive. Microsoft 365 Backup provides a strong layer of security and business continuity by ensuring critical data is recoverable in case of accidental deletion or corruption. It saves time, reduces stress, and offers confidence that essential information is safeguarded. The solution has been a valuable addition to our IT strategy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The platform is highly reliable and integrates seamlessly with Microsoft 365 services. I particularly appreciate the automated backup scheduling, which gives peace of mind knowing that emails, OneDrive files, and SharePoint data are consistently protected without manual intervention. The user interface is intuitive, and the recovery process is straightforward, allowing for quick data restoration when needed.

#### Cons

While the system works well overall, the initial setup and configuration can be a bit time-consuming, especially for users with complex environments. Additionally, reporting features could be more detailed, as sometimes I need deeper insights into backup statuses and potential issues.

---

### Good service. Needs to evolve to cover newer services from Microsoft

- Overall rating: 4/5
- Reviewer: Amihai B.
- Verified reviewer: Yes
- Industry: Plastics
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Set it once and apart from testing and using it from time to time, it pretty much works automatically without any need to make changes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, easy to navigate, works well. Good support when needed. Set it once than pretty much forgot about it apart from periodic testing.

#### Cons

Cannot produce a report of total number of items backed up so we can compare it with the total number of items we have on our O365 account (Emails, files, etc.). Getting too many email notifications on grace period that we don't understand and only ignore them. No solution for backup of information stored on our Azure subscriptions such as Fabric data & configuration.

---

### Easy, reliable and fast backups.

- Overall rating: 5/5
- Reviewer: Thomas D.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and above all very reliable, been using it with clients for ~5 years. Customer support has been quick and easy, only when issues arise do i need anything, which has only happened once. For the money, there's no competition, it's much easier than rolling my own solution, even if vibe coded. The backup covers everything with unlimited storage and it's safe in the cloud. Luckily I still haven't needed to do any customer data recovery and the system is automatically updated.

#### Cons

The UX is quite slow and a bit outdated, but that's a minor nitpick and not really a problem or an issue.

---

### A must have for your customers

- Overall rating: 5/5
- Reviewer: Romain P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've been using cloudally for my customer since 2011 and I really love it! I used 4 different product but keeped this one!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One click configuration for all 365 services. Easy to manage great UX to backup, monitor and restore great chat & email support choice of datacenters

#### Cons

Nothing to complain about, great team, great product. always keep in mind that what the most important is to be able to restore data, and cloudally is great for that!

#### Reasons for choosing OpenText Cloudally Backup for Microsoft 365

Great ease of use, great UX, great product

#### Reasons for switching to OpenText Cloudally Backup for Microsoft 365

UX was way better and more flexible to use

---

### manageing Member

- Overall rating: 5/5
- Reviewer: James W.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The overall value provided is excellent. Although I’ve only had to contact support once, the experience was positive—the team was responsive and resolved the issue effectively."

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The solution functions reliably and offers a straightforward configuration process, making it highly accessible for users of varying technical backgrounds."

#### Cons

It would be highly beneficial if the platform allowed seamless switching between multiple accounts, particularly for Managed Service Providers (MSPs), to enhance operational efficiency and user experience."

---

### CloudAlly for Microsoft 365 Mailbox

- Overall rating: 5/5
- Reviewer: Nitzan ן.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I’ve been using CloudAlly for several years across multiple clients, and it has always delivered. The solution offers great value for money, with reliable automated backups and secure cloud storage included.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

CloudAlly’s automated daily backups have been rock solid. I’ve never experienced a failed backup that left data at risk. The scheduling flexibility ensures client data is continuously protected without requiring manual intervention.

#### Cons

none so far.

#### Reasons for switching to OpenText Cloudally Backup for Microsoft 365

reliability, ease of use, technical support

---

### A cloud backup option that works well, with responsive support at a competitive price

- Overall rating: 5/5
- Reviewer: John B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I would definitely recommend CloudAlly for your Microsoft 365 (and Google WS) backup needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Overall, I have had a great experience with CloudAlly 365 backup and the value for the money spent is very competitive. We are using it for all the 365 modules. The setup was simple and straight forward. My interaction with support has been good and quick response. I have tested recovery for real time situations as well as to assure the process and have not hit a failure and recovery speed was better than expected. They even assisted me getting our Google Workspace data backed up after we migrated to 365.

#### Cons

Not a major issue, but when a backup failure is reported, I needed to contact support for an explanation. The logging received could have been more detailed.

---

Showing 1 - 10 of 94 Reviews

[See All Reviews](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/)

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